We value our privates so we protect your privacy carefully, and make sure your personal details don’t fall into the wrong hands. We follow all World regulations about holding personal data, including the Data Protection Act and the Freedom of Information Act.
We may change our privacy policy from time to time, so please check for updates.

Your information

If you join we take your name, country and email address, so we can let you post content on the public areas of the site, and email you about new releases, special tracks and other Music Basement news. We will only email you if you have given your permission, or to contact you about an order. When you buy something we collect the information we need to complete your order, including name, address, email address, payment details and your delivery address for any physical items. We will keep a record of what you buy. In the case of downloads, this means if you lose music you bought from us you can return to the site and download it again. We may also use these records to get an idea of your music tastes so we can suggest other things you might like. The only other time we would share your information is if required to do so by law, in connection with legal proceedings, to defend our legal rights, or to prevent fraud.


When you enter your card details these go straight to an extremely secure server at our payment gateway (or PayPal if you’re paying that way). We don’t keep any of your payment details. Stay safe by keeping your username and password secret, change your password regularly and log out at the end of each session. Tell us immediately if anyone uses your login without your permission, or about any other breach of the website’s security.


Cookies are small text files placed on your computer by websites you visit. If you return to a site, the cookie remembers helpful details to make your visit simpler and more personal. We use cookies on the site, so please set your browser to accept cookies.

Other sites

We are not responsible for the privacy practices of any of the third-party websites that may link to or draw content from.

Contacting us

You have the right to request any personal information we hold about you. We’ll be happy to do this for a processing fee of €10. If you have any questions about the way we collect and use information, write to us at the address below or email us.